(MASHIN)

Impossible requests

The ones that do not fit in an agency's catalog

Mashin solves requests that appear in no agency's catalog, bringing logistics, legal, production, technology and communications together in a single team until they are solved.

These are requests Mashin receives that appear in no agency's catalog:

  1. “Putting an object into orbit and documenting it as a marketing strategy”

  2. “Crossing the Strait of Magellan while balancing”

  3. “Coordinating a team of influencers invited to an event on the other side of the world”

  4. “Setting up a promotion that complies with the legal terms of more than ten Latin American countries at the same time”

Impossible requests

What they have in common

None of these things appears in an agency's service catalog. There is no "putting objects into orbit" department and no team dedicated to crossing straits.

What they have in common is that none of them is solved with a single specialty. They are projects that cut across logistics, legal, production, technology, permits, talent and communications, and they need someone able to hold all of those pieces at once without dropping any.

The Mashin Model exists for this kind of project: a strategic core that holds all the pieces at once and a network of more than 150 partners that brings each specialty, in 8 countries.

How we take them on

Mashin listens first, without ruling anything out. The first answer is never "it can't be done". Almost always, what looks impossible is really a problem nobody has taken apart yet.

Then Mashin takes it apart. An impossible request is a set of solvable problems stacked on top of each other. Separately, each one has specialists who solve it every day. The work is identifying which ones they are and in what order to tackle them.

That is where the network comes in. Mashin goes out to find whoever knows how to do each part, even if they are in another country, even if it is the first time working together, even if they are not from the advertising business.

And Mashin sees it through to the end. A project like this has more points of failure than a regular campaign. That is why the work is done with mapped risk scenarios and mitigation alternatives agreed in advance. If a risk cannot be mitigated, it is said before, not after.

When we say no

Mashin almost never turns down a project because it is hard. It turns one down when the request compromises the reputation of the brand or of the person driving it, when the risk cannot be contained, or when saying yes would mean promising something that is not known to be deliverable. In those cases, it says so at the start.

An impossible request that goes wrong costs far more than an impossible request that was never attempted.

What happens when it worksYes, we did it

Yes, We Did It is the phrase Mashin has used to close these projects since 1999. It is no advertising claim: it is what the team says when something that seemed unfeasible ends up happening.

Yes, we did it

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